Privacy Policy

Effective Date: January 1, 2025 

At Sock It To Me Laundry, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website.  

1. Information We Collect
We may collect the following types of information:  

1.1 Personal Information:  
- Name  
- Contact details (e.g., phone number, email address)  
- Billing and payment information (e.g., credit card details)  
- Address for delivery or pickup services  

1.2 Non-Personal Information:
- Service preferences  
- Feedback or reviews provided by customers  
- Information about your interactions with our website, such as IP addresses, browser type, and cookies  

2. How We Use Your Information

The information we collect is used to:

 
- Provide and improve our laundry services  
- Process transactions and communicate with customers about orders  
- Deliver or pick up laundry items  
- Send updates, promotions, and marketing communications (with your consent)  
- Respond to inquiries, complaints, or feedback  
- Comply with legal obligations  

3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:  
- Service Providers: With third-party vendors who assist in delivering services (e.g., payment processors, delivery partners).  
- Legal Compliance: When required by law or to protect our legal rights.  

4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee complete security, and you share information with us at your own risk.  

5. Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.  

6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.  

7. Your Rights
You have the right to:  
- Access, update, or delete your personal information  
- Opt out of marketing communications at any time  
- Request details about how your data is being used  

To exercise these rights, contact us at laundry@sockittomewash.com.  

8. Changes to This Privacy Policy
Sock It To Me Laundry reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.  

9. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:  
- Email: laundry@sockittomewash.com
- Phone: 606.547.0775
- Address: 565 Eden Hollow, Morehead, KY 40351

This Privacy Policy ensures your personal information is handled responsibly while using Sock It To Me Laundry’s services.